Last Updated: July 21st, 2026
This SuperSonic POS Website Privacy Notice (the “Notice”) describes how MSYM Investments, LLC d/b/a SuperSonic POS (“we,” “our,” or “us”) processes personal information collected through our website located at supersonicpos.com and other websites, portals, and business-facing applications that link to this Notice (collectively, the “Site”).
References to “SuperSonic,” “we,” “us,” and “our” include MSYM Investments, LLC d/b/a SuperSonic POS and its affiliated entities.
This Notice does not apply to information collected through the SuperSonic Cloud platform, SuperSonic POS mobile applications, or our consumer loyalty programs.
This Notice applies to:
Consumers who shop at merchants using our point-of-sale platform or participate in SuperSonic Rewards should review our Consumer Privacy Policy available at:
supersonicpos.com/legal/policies/privacy/consumer
We and our service providers may collect personal information when you:
We may also automatically collect information through cookies and similar technologies as described below.
Depending on how you interact with us, the personal information we collect may include:
We may use personal information to:
We may disclose personal information to:
Service Providers
Companies that assist us with hosting, communications, customer support, payment processing, analytics, marketing, security, auditing, quality assurance, and business operations.
Marketing and Business Partners
Business partners and advertising providers who assist us in marketing our products and improving our services, where permitted by applicable law.
Legal and Regulatory Authorities
Where required by law, legal process, court order, or governmental request, or where reasonably necessary to protect rights, safety, property, or our operations.
Corporate Transactions
In connection with mergers, acquisitions, financings, reorganizations, bankruptcy proceedings, or the sale of all or part of our business.
Text-message opt-in information, SMS consent records, and mobile phone numbers collected for SMS purposes are not shared with or sold to third parties or affiliates for their own marketing or promotional purposes. This information may be shared only with service providers acting on our behalf to deliver messaging services.
Through our SuperSonic POS platform, we collect transaction-level, SKU-level, and product movement information generated at participating merchant locations.
Through our MarketIQ analytics program, we may use, license, or sell aggregated or de-identified information to consumer packaged goods companies, market research organizations, financial institutions, and other business partners.
We do not disclose information that directly identifies individuals through the MarketIQ program.
We operate SuperSonic Rewards, a consumer loyalty platform available at participating merchants.
If you enroll in SuperSonic Rewards, we may collect contact information, loyalty identifiers, and profile information through participating merchants.
For SuperSonic Rewards, we may act as an independent business responsible for administering the program and, where permitted by law and with your consent where required, sending communications regarding the loyalty program or participating merchants.
Additional privacy disclosures for our mobile applications are provided separately.
We and our service providers use cookies, web beacons, pixels, local storage, and similar technologies to:
These technologies may collect information including:
We also use device-fingerprinting and device-recognition technologies, including services provided by Fingerprint, to detect fraud, secure accounts, protect transactions, and identify suspicious activity.
We may also use A/B testing and website optimization technologies to evaluate different versions of our websites and improve user experience.
Most web browsers allow you to manage or delete cookies through browser settings. Disabling cookies may affect the functionality of certain features.
Our websites do not currently respond to browser “Do Not Track” signals.
Our websites may contain links to third-party websites or include third-party interactive features that we do not control.
If you use these features, your interactions may be processed by the applicable service provider.
For example, when you communicate through our website chat features, messages may be processed by our customer-support providers and chat transcripts may be retained to improve customer service and maintain business records.
If you maintain an account, you may update certain account information through your account settings.
You may unsubscribe from marketing emails at any time by using the unsubscribe link contained within those communications.
Even if you opt out of marketing emails, we may continue sending service-related or transactional communications.
If you request information or provide your phone number through our websites, we may, with your consent where required, send marketing or informational text messages.
Message frequency varies.
Message and data rates may apply.
Reply STOP to unsubscribe or HELP for assistance.
Additional information is available in our Messaging Terms:
supersonicpos.com/legal/policies/messaging-terms
We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials.
If you access our websites from outside the United States, your personal information may be transferred to, processed, stored, and used within the United States.
By using our websites, you acknowledge and consent to these transfers where permitted by applicable law.
We may update this Notice from time to time.
When we do, we will revise the Last Updated date shown at the top of this page.
If you have questions regarding this Notice or our privacy practices, please contact us.
Email: privacy@supersonicpos.com
Mail:
MSYM Investments, LLC d/b/a SuperSonic POS
5850 W Cypress St, Suite A
Tampa, FL 33607