Catch loss patterns before they cost you.
Not every loss is easy to spot. It often starts with a few extra voids, unnecessary refunds, unauthorized discounts, or unusual register activity. Left unchecked, those small issues can quietly reduce your profits.
Transaction Intelligence & Alerts helps you identify unusual transaction activity in real time, so you can catch problems early, protect your margins, and spend less time searching for answers.
Know what's happening. Even when you're not there.
You can't stand behind every register or review every transaction, but your POS can.
Transaction Intelligence continuously monitors activity across employees, registers, shifts, and locations. When behavior falls outside your normal patterns, SuperSonic automatically notifies you so you can investigate before a small issue becomes a bigger problem.
Instead of discovering losses weeks later, you get the visibility you need while business is still happening.
Catch suspicious activity automatically
Transaction Intelligence evaluates activity at the register and surfaces risk automatically.
Flags void patterns that exceed normal behavior for a specific employee or shift.
Tracks refund volume and dollar amounts across time of day and staff.
Logs and alerts on drawer opens without transactions
Identifies excessive or unauthorized discount behavior before it becomes habit.
Uses AI pattern analysis to detect potential unscanned items and irregular transaction flow.
You choose how alerts are delivered through the SuperSonic app, email, or SMS. High-risk activity reaches you immediately. This is proactive protection, not reactive investigation.
Turn data into action
One unusual transaction may not tell you much. A pattern that repeats over several shifts or multiple locations tells a different story.
Transaction Intelligence compares activity across employees, shifts, registers, and stores to identify trends that would be difficult to find manually. Instead of spending hours reviewing reports or security footage, you receive clear insights that help you make faster, more informed decisions.
Better visibility leads to better decisions.
Reduce shrink without adding more work
Hiring a dedicated loss prevention team isn't realistic for many independent retailers, but protecting your business is still essential.
Transaction Intelligence works in the background every day, helping you identify unusual activity without creating more work for your managers. Combined with role-based permissions and manager approvals, it gives you another layer of protection without adding another system to manage.
Protect your business while keeping your team focused on serving customers.
Integrated into the SuperSonic ecosystem.
Transaction Intelligence connects directly to SuperSonic Cloud, where you can:
- Review flagged transactions in detail
- Compare exception trends by location
- Analyze behavior by employee or shift
- Strengthen override rules and manager approvals
Because it runs inside the same platform as your POS, reporting and alerts remain unified across your entire operation.
It is not an add-on dashboard. It is built into how your system thinks.
FAQs
A POS system with transaction monitoring can identify unusual activity that may point to employee theft, operational mistakes, or unnecessary losses. SuperSonic Transaction Intelligence automatically monitors refunds, voids, discounts, cash drawer activity, and other transaction patterns, helping retailers detect issues early and reduce shrink before it impacts profitability.
SuperSonic monitors transaction activity across your business, including refunds, voids, discounts, no-sale drawer openings, overrides, and other unusual register activity. Intelligent alerts help you identify patterns that deserve attention, making it easier to protect your business without manually reviewing every transaction.
Transaction Intelligence continuously analyzes activity across employees, registers, shifts, and store locations. When unusual transaction patterns are detected, alerts can be sent through the SuperSonic mobile app, email, or text message, allowing managers to respond quickly and investigate potential issues before they become larger problems.
Transaction Intelligence is ideal for convenience stores, grocery stores, liquor stores, smoke shops, restaurants, and other retailers that want greater visibility into daily operations. Any business looking to reduce shrink, improve accountability, and strengthen loss prevention can benefit from real-time transaction monitoring and intelligent POS alerts.
Ready to reduce shrink and protect your business?
If you suspect shrink but cannot pinpoint where it’s happening, Transaction Intelligence gives you clarity. See how SuperSonic POS helps you detect patterns early, respond quickly, and protect your margins.