Version 1.1 · Effective August 23, 2026 · Last Updated August 23, 2026
These Website Terms of Use (“Terms”) are provided by MSYM Investments LLC d/b/a SuperSonic POS (“we,” “our,” or “us”) and govern your use of any websites that we own and control that link to these Terms, including supersonicpos.com and its subdomains (collectively, the “Site”), excluding app.supersonicpos.com, your use of which is governed by the Product Authorized User Terms at supersonicpos.com/legal/policies/product-user-terms and the Website, Business Contact & Product User Privacy Notice at supersonicpos.com/legal/policies/privacy/business.
If you are a merchant customer of SuperSonic POS, your purchase and use of our point-of-sale products and services are governed by the Master Services Agreement between you and us and the legal terms posted on the SuperSonic Legal Terms page, not by these Website Terms of Use.
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE SITE. THESE TERMS INCLUDE A WAIVER OF YOUR RIGHT TO A JURY TRIAL AND A WAIVER OF YOUR RIGHT TO PARTICIPATE IN CLASS OR OTHER COLLECTIVE ACTIONS, AS DESCRIBED IN SECTION 7 BELOW.
By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. Our processing of personal information is described in our Website, Business Contact & Product User Privacy Notice, available at https://supersonicpos.com/legal/policies/privacy/business.
That Privacy Notice is provided for your information and is not a term of these Terms.
We may update these Terms from time to time. Changes become effective as of the “Last Updated” date shown above. Your continued use of the Site after any update constitutes your acceptance of the revised Terms.
The Site may contain materials relating to SuperSonic POS and its services, including text, graphics, software, databases, layouts, photographs, videos, logos, trademarks, service marks, trade names, designs, technology, and other intellectual property (collectively, the “Content”).
All Content is owned by us or licensed to us and is protected by United States and international intellectual property laws.
Your use of the Site does not grant you any ownership rights in the Site or its Content.
We grant you a limited, non-exclusive, revocable, non-transferable license to access and use the Site solely for your personal use or for your internal business evaluation of our products and services, and only in accordance with these Terms. That licence does not permit you to copy or recreate the Site's user interface, screens, workflows, or visual design, or to use anything you access through the Site to develop a competing product or service. All rights not expressly granted are reserved.
Feedback and suggestions. If you send us feedback, suggestions, ideas, feature requests, or other input about the Site or our products and services, you grant us a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, sublicensable, and transferable licence to use, reproduce, modify, adapt, publish, and otherwise exploit that input for any purpose, without any obligation of compensation, attribution, or confidentiality to you. Please do not send us input you are not willing to have used on those terms, and do not send us anything you are not free to give us.
You agree that you will not:
We reserve the right to suspend or terminate access to the Site at any time for violations of these Terms or other lawful reasons.
Information transmitted over the Internet may not be secure.
Please do not transmit confidential, proprietary, or privileged information through the Site.
Information submitted through chat features is governed by our Privacy Notice and these Terms and may be processed by our service providers. Chat transcripts may be retained.
YOUR USE OF THE SITE IS AT YOUR SOLE RISK.
THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR RELIABILITY.
WE DO NOT GUARANTEE THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Calculators, estimates, and public tools. The Site may offer calculators, statement analysers, rate and savings estimators, pricing tools, and similar features. These are provided for general informational purposes only, are based on the inputs and assumptions you provide, and are estimates rather than quotes, offers, approvals, or guarantees. Actual rates, fees, savings, and results depend on underwriting, your business profile, card network and processor pricing, interchange, and the terms of any agreement you enter into with us. Nothing generated by these tools creates a binding offer or obligation, and none of it is legal, tax, accounting, or financial advice. You are responsible for the accuracy of the information you enter, and you should not upload confidential, payment card, or account information that is not necessary to use the tool.
Automated and AI-generated output. Some features of the Site generate summaries, recommendations, projections, or other output using automated and AI-assisted systems. That output may be incomplete or inaccurate, is generated from the inputs and assumptions available to the system, and is provided for general informational purposes only. It is not advice, not a quote or offer, and not a substitute for your own judgement or for professional advice. Verify anything you intend to rely on before acting on it.
Third-party links and services. The Site may link to, embed, or make available websites, content, tools, or services operated by third parties. We do not control them, do not endorse them, and are not responsible for their content, availability, accuracy, security, or privacy and data practices. Your use of any third-party website or service is at your own risk and is governed by that third party's own terms and policies rather than these Terms, and any dealings you have with a third party through the Site are between you and that third party.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUPERSONIC POS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SITE.
YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE IS TO STOP USING IT.
IF LIABILITY CANNOT BE EXCLUDED, OUR TOTAL LIABILITY SHALL NOT EXCEED $100 USD.
To the extent permitted by law, you agree to defend, indemnify, and hold harmless SuperSonic POS, its affiliates, officers, directors, employees, and agents from claims, damages, liabilities, costs, and expenses arising out of:
We reserve the exclusive right to control the defense and settlement of any such matter.
Please read this section carefully.
Many questions or concerns regarding these Terms or your use of the Site can often be resolved by contacting us at support@supersonicpos.com.
Before initiating legal action, you agree to first provide a written Notice of Dispute by emailing legal@supersonicpos.com.
The notice must describe your dispute, the basis for your claims, and the relief you are requesting.
Both parties agree to attempt to resolve the dispute in good faith for sixty (60) business days before commencing legal proceedings. Applicable statutes of limitation and filing deadlines will be tolled during that period.
We may mutually agree to resolve disputes through mediation or arbitration where appropriate.
Unless prohibited by law, you waive your right to a jury trial.
Unless prohibited by law, all disputes must be brought individually and not as part of any class, collective, representative, or consolidated action.
Any claim relating to the Site must be brought within two (2) years after the claim arises or within the applicable statute of limitations, whichever period is shorter.
If the waiver of jury trial, the class action waiver, or the time limitation above is held unenforceable in whole or in part, that provision is severed to the extent necessary and the remainder of this Section continues to apply. Nothing in this Section prevents either party from seeking injunctive relief in any court of competent jurisdiction, or from bringing an eligible individual claim in small claims court.
The Site is operated from the United States.
If you access the Site from another country, you do so at your own risk and are responsible for complying with applicable local laws.
Governing Law and Venue
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Subject to the dispute resolution provisions above and to applicable law, the exclusive venue for any dispute is the state or federal courts located in Hillsborough County, Florida, and you consent to their jurisdiction.
Entire Agreement
These Terms constitute the complete agreement regarding your use of the Site.
Electronic Agreement
You agree that electronic notices, agreements, and records satisfy any legal requirement that communications be in writing.
Termination
Any provisions that by their nature should survive termination — including limitations of liability and indemnification — will remain in effect.
Assignment
We may assign these Terms without notice. You may not assign your rights without our prior written consent.
Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Related documents: Website, Business Contact & Product User Privacy Notice · Cookie & Tracking Notice · Product Authorized User Terms · SMS & Messaging Terms · Privacy Requests
Change: Updated to clarify scope, the services covered, the licence granted, dispute resolution, and disclaimers for estimates and automated output.
Effective: 21 Jul 2026
Change: First publication of this document. Supersedes the Terms of Use previously published on our former website, effective 6 March 2025.