NYC Invests $1.6M in Panic Buttons — But SuperSonic Merchants Are Already Protected

Published: May 6, 2025

New York City has announced a $1.6 million initiative to install panic buttons in 500 bodegas across the five boroughs, aiming to enhance safety amid a recent surge in violent incidents at delis. This move underscores the critical need for immediate-response tools in retail environments.

However, while NYC's efforts are commendable, SuperSonic POS merchants have already been benefiting from built-in safety features, including a discreet panic button integrated directly into their point-of-sale systems. This proactive approach ensures that help is just a button press away, without the need for additional hardware or installations.

🔍 The Rising Threat of Retail Crime

Retail environments have become increasingly vulnerable to theft and violence. According to the National Retail Federation's 2024 report, retailers reported a 93% increase in the average number of shoplifting incidents per year in 2023 compared to 2019, with a 90% increase in dollar loss due to shoplifting over the same period. [Source]

Moreover, 73% of retailers reported that shoplifters have become more aggressive and violent over the past year, highlighting the escalating risks faced by retail employees. [Source]

🛡️ The Importance of Panic Buttons in Retail

Panic buttons serve as a critical tool for ensuring the safety of retail employees and customers. When activated, these devices can immediately alert law enforcement or security personnel, facilitating a rapid response to emergencies such as robberies or violent incidents.

The Occupational Safety and Health Administration (OSHA) emphasizes the need for such emergency response tools in workplaces where occupational violence is a serious possibility, including retail settings. [Source]

⚙️ SuperSonic POS: Built-In Safety Features

At SuperSonic POS, we prioritize the safety of our merchants. Our systems come equipped with a built-in panic button feature, allowing users to discreetly signal for help by simply holding the “No Sale” key for 3 seconds. This immediate alert system ensures that assistance is on the way without drawing attention or requiring additional hardware.

Unlike external panic button installations, which can be costly and time-consuming, SuperSonic's integrated solution offers a seamless and cost-effective approach to enhancing store security.

📈 A Proactive Approach to Retail Safety

While NYC's investment in panic buttons for bodegas is a step in the right direction, it's essential for retailers to adopt proactive measures to safeguard their establishments. By choosing systems like SuperSonic POS, merchants can ensure that they are equipped with the necessary tools to respond swiftly to emergencies.

Don't wait for external solutions to be implemented. Take charge of your store's safety today with SuperSonic POS.

👉 Contact us to learn more about our integrated safety features and how we can help protect your business.